Services and Support » Troubleshooting » Faults » Descale takes too long
Descale should only take 50 minutes.
1. Is the machine plumbed in? Was the tap turned off and the tank emptied before starting the descale?
Turn off water to the tank. Lift out tank and empty it. Lifting out the tank forces the final rinse stage of the descale.
Put tank back and turn water on. Press decalc button when promtped.
2. For non plumbed machines check taht only 600ml of water has been used.
Lifting out the tank to force the final rinse stage of the descale. Fill the water tank and put it back on the machine.
Presss decalc button when prompted.
3. If the process was interrupted.
Start again from the beginning.
4. If none of these there may be a blockage.
Return to workshop for service.