Services and Support » Troubleshooting » Messages » Messages- Tray Missing
1. Make sure that the tray is fully inserted with A final 'click' into place.
2. Remove the drip tray and wipe inside where the tray goes. There may be spillage stopping the tray going in fully.
3. Inspect the drip tray and clean any coffee and moisture buildup from around the metal contacts along the back of the drip tray.